ZENMEV Privacy Policy
Last Revised: May 2024
This Privacy Policy outlines the practices of ZENMEV ("Company", "we", "us", "our") regarding the collection, use, and disclosure of information about users of our website (zenmev.com, the "Site") and all associated services, tools, features, and technologies, including the ZENMEV platform (collectively referred to as the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services.
Comprehensive Understanding:
- Read Carefully: Please review this Privacy Policy thoroughly to understand our practices concerning your information and how we will treat it. The details provided here are intended to explain our procedures regarding the storage, handling, and protection of your information.
- Consent: By accessing, using, or downloading any of the Services, you consent to the collection, use, and disclosure of your information as detailed in this document. If you are not in agreement with our policies and procedures, you should not use our Services.
- Changes and Updates: This Privacy Policy may be updated periodically to reflect changes in our information practices. We encourage you to review this policy regularly to stay informed of how we are protecting the personal information we collect.
Scope of Privacy Policy:
- Application: This Privacy Policy applies to all information collected through your use of our Services and any related communications or interactions you may have with us.
- Acceptance of Terms: By continuing to interact with our Services, you are agreeing to be bound by this Privacy Policy. If you do not accept the terms outlined herein, please discontinue use of the Services immediately.
Contact Information:
- Questions and Concerns: If you have any questions or concerns about this Privacy Policy or our treatment of your information, please contact us as provided at the end of this document.
By using the ZENMEV Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
Updating This Privacy Policy
Revision Process:
- Periodic Review and Revision: ZENMEV commits to periodically reviewing and updating this Privacy Policy to ensure that it reflects current practices, technological advances, and regulatory requirements. The "Last Revised" date at the top of the Privacy Policy will be updated to reflect the latest modifications.
- Notification Methods: Should significant changes be made, we will inform you through various methods such as direct emails to the last email address you provided, prominent announcements on our website, or other legally compliant methods.
- Responsibility to Review: It is essential for you to regularly review this Privacy Policy to stay informed about any changes. Continued use of the Services after changes have been made constitutes your acceptance of the revised policy.
Company's Collection and Use of Information
Data Collection Practices:
- Sources and Methods: We collect information through direct interactions (such as account creation and service usage) and through third-party service providers that enhance our understanding of user needs.
- Types of Collected Data: This includes but is not limited to:
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- Personal and Contact Information: Full name, home address, email address, and telephone number.
- Identification and Verification Information: Copies of government-issued ID, utility bills for address verification, and photographs for identity verification.
- Financial Information: Financial statements and other proofs of your financial standing.
Purpose and Use of Collected Data:
- Service Delivery: To authenticate your identity, provide requested services, and ensure proper functioning of the Services.
- User Experience Enhancement: To personalize and improve your interaction with our Services, ensuring content is presented most effectively for you.
- Security and Fraud Prevention: To detect, investigate, and prevent activities that may violate our policies or be illegal.
- Communication: To send updates, security alerts, and account notifications, and to respond to your service inquiries.
- Compliance and Enforcement: To comply with legal obligations, respond to law enforcement requests, and enforce our terms and conditions.
Sharing of Information:
- With Service Providers: We share information with blockchain analysis services like TRM and data analytics providers such as Google Analytics to enhance service functionality and security.
- Legal and Compliance Reasons: We may disclose your information to law enforcement, government authorities, or other entities where required by law or to protect our rights.
- Business Transfers: In cases of a merger, acquisition, or bankruptcy, your information may be part of the transferred assets.
- With Affiliates and Subsidiaries: Information may be shared within our family of companies to provide and improve services.
Cookies and Other Tracking Technologies
Use of Cookies:
- Cookies and Tracking: We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
- Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Third-Party Behavioral Tracking:
- Do Not Track Signals: We do not support "Do Not Track" ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
- Analytics and Advertising: We engage with third-party service providers to monitor and analyze the use of our Service as well as to advertise on third party websites to you after you visited our Service.
Social Networks and Other Third-Party Sites
Interactions with Third-Party Sites:
- External Links: Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms of service of every site you visit.
- Social Media and Platforms: We may interact with registered users of various social media platforms, including Facebook, Twitter, and LinkedIn, for marketing and communication purposes.
Third-Party Wallet Extensions and Public Blockchain Data
Wallet Extensions:
- Integration with Third-Party Wallets: Certain transactions within our Services require integration with third-party digital wallets. Interactions with these wallets are subject to the respective privacy policies of the wallet providers.
Blockchain Transparency:
- Public Blockchain Data: We may also collect and store information that is publicly available on blockchains, such as transactions and balances. This information may be used to comply with regulatory requirements and enhance service security.
How the Company Shares Your Information
Disclosure Practices:
- Service Providers: We engage with blockchain analysis service providers such as TRM and data analytics vendors like Google Analytics to enhance service functionality and security.
- Legal Compliance: We share information to comply with legal obligations, respond to law enforcement requests, judicial orders, or regulatory inquiries.
- Business Transactions: In the event of a merger, asset sale, bankruptcy, or other significant business transactions, your information may be part of the transferred assets.
- Operational Safety: To ensure the safety and security of our services and users, we may share information to prevent, detect, or investigate security incidents or potential fraud.
- Affiliates and Subsidiaries: We may share your data with our parent companies, subsidiaries, joint ventures, or other companies under common control, requiring them to adhere to this Privacy Policy.
- Professional Advisors: Your information may be shared with professional advisors like auditors and law firms, as necessary for consultation or other business needs.
Cookies and Other Tracking Technologies
Tracking Technologies:
- Cookies: We use cookies to enhance your browsing experience by retaining user preferences and providing anonymized tracking data to third party applications like Google Analytics.
- Control Over Cookies: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, which may prevent you from taking full advantage of the website.
- Do Not Track Signals: Our website does not recognize Do Not Track signals from browsers, as there is no industry standard for compliance.
Social Networks and Third-Party Links
Third-Party Interactions:
- External Platforms: Our service provides links to third-party websites or platforms such as Twitter, Discord, and DeFi applications like Uniswap. We are not responsible for the privacy practices or content of these external platforms.
- Public Forums: Information you share on public forums or social networks may be visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share in these instances.
Third-Party Wallet Extensions and Blockchain Transparency
Wallet Extensions:
- Third-Party Wallets: Some transactions within our Services require the use of third-party digital wallets. Your use of these wallets is governed by their respective privacy policies, and we disclaim any liability related to their use.
Public Blockchain Data:
- Blockchain Visibility: We collect and observe data from public blockchain activities, including transactions and holdings, which are inherently public and may be viewed by anyone.
Children's Privacy
Underage Restrictions:
- Usage Restrictions: Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child's account.
Data Access and Control
User Rights and Controls:
- General Rights: You have the right to access, update, or delete your information from our Services. Our site provides tools for users to access and manage their personal information.
- Rights Under GDPR and CCPA: Depending on your location (European Economic Area, United Kingdom, California), you may have additional rights such as data portability, rectification, erasure of personal information, and the right to withdraw consent.
- Non-Discriminatory Practices: We will not discriminate against any user for exercising their privacy rights.
Data Retention and Security
Retention Practices:
- Retention Duration: We retain your personal information as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
Security Measures:
- Security Efforts: We take reasonable measures to protect the information you provide to us from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
- Breach Notification: In the event of a data breach, we will notify affected individuals in accordance with applicable laws.